Privacy policy

Contact and your rights

If you have any questions about how ErgoTrust handles your personal data, or if you wish to opt out of certain uses of your information, you may contact us at any time by emailing info@ErgoTrust.net. You can also use this address to request access to your data or to have it corrected. Additionally, you may ask us free of charge to remove all your personal information from our database. Please include a copy of your ID with your request so we can process it as quickly and accurately as possible.

 

Purposes of processing personal data

Personal data includes information such as your name, address, phone number, gender, date of birth, email address, and similar details. ErgoTrust collects and processes your personal data for the following purposes:

  • To optimize the security of our website

  • To compile web statistics, such as the number of visitors per section of the site

  • To provide our services and advertisements, including marketing communications about relevant products, services, and new offers from ErgoTrust and third parties

  • To personalize information and advertisements based on the data we process

  • To send relevant emails, newsletters, service messages, user information, and other electronic communications

  • For marketing purposes, where data may be shared with companies or third parties so they can send you relevant product or service offers

  • To analyze, maintain, secure, and optimize our websites and technologies

  • To comply with legal obligations applicable to ErgoTrust

  • To handle potential disputes

  • For administrative purposes

ErgoTrust retains your personal data only for as long as necessary for the purposes described above. After that, your data may still be stored for archival purposes. For more information on privacy protection, you may contact the Belgian Data Protection Authority, Hoogstraat 39, 1000 Brussels.

 

Sharing personal data

ErgoTrust may share personal data with its group companies to improve our services and tailor website content to your interests. If you do not want your data to be shared within the group, you can notify us at info@ErgoTrust.net. This objection is always free of charge.

If you have given consent, ErgoTrust may provide electronic data such as your email address or mobile number to third parties so they can send you information and offers about their products and services. You may request that your data be blocked or withdraw your consent at any time by contacting info@ErgoTrust.net.

In exceptional cases, ErgoTrust may be required to disclose your personal data to third parties in accordance with legal obligations or judicial procedures.

 

Collection of personal data

ErgoTrust receives personal data in two ways:

1. Data you provide yourself

These are details you voluntarily submit or enter.

2. Automatically collected data

When you visit our website, certain information may be collected automatically, such as:

  • your IP address

  • your browser type and version

  • your operating system

  • the domain name of the website from which you accessed our site

  • the last webpage you visited

Cookies may also automatically store information.

 

Use of cookies

Cookies are small files sent by our servers and stored on your computer’s hard drive. They contain information that can only be read by us when you visit our website. Cookies help you navigate our site more easily.

You can refuse the installation of cookies by adjusting your browser settings. Your browser also allows you to delete cookies, block them, or receive warnings before a cookie is stored. Please refer to your browser’s help section for more information.

 

Security of personal Data

ErgoTrust takes appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, loss, or any other form of unlawful processing. Our employees are required to treat your data confidentially.

When you make a payment on our website, your credit card number is transmitted in encrypted form. The Ingenico Payment Services system meets the highest standards of online security. The data controller responsible for processing personal information is ErgoTrust. Address: Schaessestraat 15A unit 20, 9070 Destelbergen. Telephone: +32 (0)28801818. Company number: BE 0881.989.920

 

Links to other websites

Our website may contain links to third‑party websites. ErgoTrust is not responsible for the content of these sites or for how they handle personal data. Always consult the privacy policy, disclaimer, copyright notice, and terms and conditions of any website you visit.

 

Changes to this privacy policy

ErgoTrust reserves the right to modify this privacy policy and the cookie policy at any time. We recommend reviewing this document regularly.

Privacy policy